Privacy Policy for Serbini Delivery App Service:
At Serbini, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our delivery app service, Serbini. Please read this Privacy Policy carefully to understand our practices regarding your personal information and how we will treat it.
1. **Information We Collect**:
- **Personal Information**: When you use Serbini, we may collect certain personal information from you, such as your name, email address, phone number, delivery address, and payment information.
- **Usage Information**: We may also collect information about how you use the Serbini app, including your interactions with merchants and the goods you order.
- **Device Information**: We may collect information about the device you use to access Serbini, such as your device type, operating system, and unique device identifiers.
2. **How We Use Your Information**:
- We may use the information we collect to:
- Process and fulfill your orders.
- Communicate with you about your orders and account.
- Provide customer support and respond to your inquiries.
- Improve and optimize the Serbini app and user experience.
- Detect, prevent, and address technical issues and fraud.
- Comply with legal and regulatory requirements.
3. **Sharing Your Information**:
- We may share your personal information with third-party service providers who assist us in providing the Serbini app and its related services, such as payment processing and delivery.
- We may also share your information with merchants from whom you have placed orders through the Serbini app.
- We may disclose your information if required by law or in response to a valid legal request, such as a subpoena or court order.
4. **Data Security**:
- We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
- However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. **Data Retention**:
- We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
6. **Your Choices**:
- You may choose not to provide certain personal information, but this may limit your ability to use certain features of the Serbini app.
- You can update or delete your account information at any time by logging into your Serbini account or contacting us directly.
7. **Third-Party Links**:
- The Serbini app may contain links to third-party websites or services that are not owned or controlled by Serbini. We are not responsible for the privacy practices or content of these third-party sites.
8. **Children's Privacy**:
- Serbini is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately.
9. **Changes to this Privacy Policy**:
- We may update this Privacy Policy from time to time. If we make any material changes, we will notify you by posting the new Privacy Policy on this page.
10. **Contact Us**:
- If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at [yassinchedly006@gmail.com].
By using the Serbini app, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
